Capacity planning and resource planning are not the same thing.
The terms are often used interchangeably but they are different processes with different outcomes.
In this article we explain the key differences between capacity and resource planning and look at why you should be adopting both processes to improve your resource management outcomes. If you want to take a deeper dive into the topic, our Ultimate Guide to Resource Management is a good place to start.
There are many causes for project delays and overruns, but a recurring theme is poor resource management. In a recent PMI survey, respondents reported that poor resource management practices contributed to nearly 25% of all projects deemed a failure.
What is capacity planning?
Capacity planning is a resource management process that helps you determine if your organization has sufficient resources with the right skills to execute the projects you want to do.
It is a high level process that looks at all the work you are being asked to do, compares this to the resources you have available and helps you decide which projects you can do and when.
Capacity planning compares demand to resources supply
The terms demand and supply are used a lot in resource management, so let’s start by clarifying what these mean.
- Demand is all the work your resources are being asked to do. This could be projects, ad-hoc work or business as usual activities.
- Supply means the supply of your resources in terms of the skills they have and how much labor time they provide your organization.
All organizations are resource constrained (have limited resource supply) but are able to generate almost unlimited ideas for new projects (unlimited resource demand).
So capacity planning is used to help you balance and manage these competing tensions.
Capacity planning helps you make decisions about which projects you can approve, if you need to hire more resources or if you need to defer or re-schedule lower priority projects.
If you use Kelloo for resource management, the resource heat-map shows if you have a miss-match between resource demand and supply and which roles are in trouble.
Resource heat map showing resource capacity issues
Capacity planning involves trade offs
Capacity planning forces your team to think about priorities and what can be achieved with the resources available in your organization.
This means making tough decisions about which projects you can approve and run.
You need to prioritize your projects so you can focus your resources onto the initiatives that will provide most value to your organization.
High level prioritized capacity plan showing projects with resource shortfall
The levers you can pull when capacity planning
The resource capacity of most organizations is relatively fixed. Which means capacity planning mostly involves managing the demands being made on your resources.
Here are some tactics you can use to balance your capacity plan:
- Change the priority of projects or drop lower priority projects altogether.
- Defer or postpone projects into periods when you have resources availability.
- Hire additional resources or re-allocate resources from lower priority projects.
Capacity planning is high level and strategic
To keep your capacity planning simple, you need to analyze your capacity plan at the skill level and not by analyzing individual resources. Which means for example comparing how many project managers you need for your projects vs. how many you currently have.
Your capacity plan should also look far enough into the future to give you time to recruit and onboard resources and to give your organization a heads up as to what projects they are planning on starting up over the coming months.
Capacity planning has a long term strategic focus and compares resource supply to demand
What is resource planning?
First let us unravel what resource planning is. Resource planning is a resource management process used to coordinate and allocate actual resources to projects.
In most project based organizations, resources are people so it involves identifying the best team of people for each project and working out when they can work on the project.
Resource plan pre-requisites
Before you can create your resource plan, there is some information you need to pull together.
The first is a breakdown of the skills the project manager needs. Ideally the project manager should not ask for specific resources – they should list the skills needed and leave it to the resource manager to decide who best fits the role.
You will also need to know the duration of the different assignments in the project. So for example the project manager may need four software developers for six months and one designer for two months.
Resource planning involves balancing resources across projects
In an ideal world resources would work on one project at a time. This would make the resources managers life easy and negate the need for resource planning.
However, resources shared across multiple projects is a fact of life and resource planning gives us a solution to the challenges this poses.
As you allocate resources to projects you need to keep tabs on the resource utilization of your resources and spot teams, skills or individual resources that are becoming hot spots.
Resource utilization is a key metric as it analyzes all resources and all projects to report the status of the resources. Resource conflicts are instantly highlighted so remedial action can be taken.
The Kelloo resource plan includes all the projects you are working on – including agile
Resource planning is near term and resource based
Unlike capacity planning where the focus is skills, resource planning shifts the focus to individual resources.
And whereas capacity planning looks long term, resource planning normally looks no further than the next few months.
Change happens so often on projects (delays, new-priorities, resources leaving) that resource planning is an ongoing process. So trying to organize your resource plan too far into the future is a wasted exercise.
A better solution is to update your resource plan with new estimates and resource requirements from the project managers every few weeks and adjust resources as necessary.
Resource planning is difficult without using appropriate tools
As you change the resource plan and allocations for one project this inevitably has knock on effects with other projects and resources.
A good resource planning tool is able to highlight these issues straight away and let you explore solutions to the problem.
Some folks start out using spreadsheets for resource planning but quickly discover they make the process error prone and over complicated.
Let’s step through a few features in Kelloo so you can see how a dedicated resource management tool can make your life easier.
#1 Searching for resources or replacing resources
If you need to search for a resource or swap a resource Kelloo lets you search for candidates with the same skills and review their availability to take on the work. You can even analyze the impact of assigning the work to different resources before you commit.
Search for and replace resources in Kelloo
#2 Evaluate different resource plan alternatives
When it comes to resource planning there are always different alternative solutions to explore. In Kelloo you can have different versions of a resource plan (we call these scenarios) that you can compare to find the best outcome for your resources and project timescales.
Evaluating different resource plan options
#3 See the impact of plan changes instantly
As you change your resource plan in Kelloo you instantly see the effect this has on resource utilization and capacity. In the example below, as we change the allocations in the top window watch how the utilization heat map in the bottom window changes.
While the results of the capacity planning process feed directly into the resource planning process, it is key that the differences are understood. Get your resource planning and capacity planning working in harmony and you will create a solid platform for managing resource allocation in a multi project environment.
Here is a summary of the key differences between capacity planning and resource planning.